Oracle Universal Content Management is an award-winning enterprise content management (ECM) platform that manages the entire spectrum of unstructured content—from documents, graphics, and Web pages to scanned images, e-mail, and records.

Key benefits:

• Strengthens customer service and partner relationships.
• Improves communication and cooperation by distributing content throughout the organisation.
• Increases employee effectiveness through the automation of expensive, time-consuming and manual processes.
• Supports management of document / content lifecycle.
• Minimizes risk.
• Adheres to compliance and government regulations.
• Improves the creation and reuse of corporate assets.
• Reduces costs for shipping, printing, and storage.
• Builds a strategic enterprise content management infrastructure for content and applications.

Solutions development by Oracle UCM - Examples of content-enabled applications

• Policies & Procedures
• Intranet consolidation
• Marketing Asset & Brand Management
• Call Center & Self Help
• Material Safety & Data Sheet Management
• Customer Support sites
• Contract & Case Management
• Video Management
• ISO 9001 Documentation Management
• Creation and distribution management of large manuals and training information
• Partner/Dealer Extranets
• Multinational Web presence